White Glove Insurance, a boutique personal lines insurance agency known for its Ritz-Carlton-level service and use of cutting-edge technology, has announced two major industry certifications: the Great Place to Work Certification and the Better Business Bureau's highest A+ accreditation. These recognitions highlight the agency's dedication to both employee satisfaction and customer service excellence.
The company achieved a perfect 100% approval rating on its Great Place to Work certification, reflecting exceptional workplace culture and employee satisfaction. Simultaneously, White Glove Insurance earned the highest accreditation from the Better Business Bureau, demonstrating its commitment to ethical business practices, customer satisfaction, and transparent operations.
Ty Crockett, Founder and CEO of White Glove Insurance, stated, "Our team is the foundation of everything we do. The Great Place to Work certification validates our commitment to creating an environment where talented professionals can thrive, grow, and deliver exceptional service to our clients. A 100% approval rating means every member of our team believes in our mission and culture—and that's reflected directly in the caliber of service our clients experience."
The BBB A+ accreditation is a rigorous evaluation process that assesses business practices, transparency, complaint resolution, and overall customer satisfaction. Crockett added, "The BBB A+ rating is not just a badge—it's a promise to our clients. It demonstrates that we operate with integrity, resolve issues promptly, and hold ourselves accountable to the highest standards."
White Glove Insurance, founded in December 2025 and based in Delray Beach, Florida, serves clients across Ohio, Florida, Virginia, Washington D.C., Maryland, and North Carolina. The agency's salaried producer model eliminates conflicts of interest, allowing advisors to focus entirely on client needs. The company's operational infrastructure includes proprietary technology solutions, strategic carrier partnerships, and a dedicated Client Relations team available 24/7.
The certifications come at a time when the insurance industry is increasingly focusing on customer experience and employee retention. White Glove Insurance's approach, which includes personalized service like handwritten notes and quarterly check-ins, aims to achieve retention rates significantly above industry standards. By prioritizing both employee well-being and customer satisfaction, the agency is setting a new benchmark for boutique insurance providers.
For more information about White Glove Insurance, visit www.whitegloveinsurance.com.
