Total Wireless, a prepaid wireless provider under the Verizon Value portfolio, has announced an expanded partnership with Western Union to bring a suite of financial services to its retail locations across the United States. Beginning in select stores immediately, the services will roll out to additional Total Wireless locations through the end of 2026, offering communities greater access to money transfers, bill pay, and money orders at participating stores.
This expansion builds on Total Wireless's June launch as the first U.S. wireless carrier to offer monthly money transfers at no additional cost. Eligible customers on MAX 5G BYO, MAX 5G, and ALL ACCESS plans will continue to receive one fee-free Western Union money transfer each month, which can be redeemed through Western Union's website, mobile app, or at participating Total Wireless stores. The benefit covers the Western Union transfer fee only, with exchange rates and applicable taxes/surcharges applying.
“Our stores are gathering places in the communities we serve,” said David Kim, President of Verizon Value. “By adding Western Union to the retail experience, we’re expanding access to everyday financial services for everyone. Whether customers need to send money, pay bills, or purchase money orders, they can now do it at Total Wireless, right alongside getting the reliable 5G connectivity they count on. That’s what it means to put community first.”
The services are available to all customers at standard Western Union rates, not just Total Wireless plan holders. This move aims to meet customers where they already shop, providing convenient access to essential financial tools. Western Union's global network supports transfers to more than 200 countries and territories, with over 360,000 payout locations worldwide.
“Millions of customers rely on Western Union to move money across borders with speed and confidence,” said Jesse Mory, Senior Vice President of Strategic Partnerships at Western Union. “By bringing our services to Total Wireless stores, we’re meeting more customers where they already shop and expanding access to reliable, convenient financial services. This partnership strengthens our presence in communities where our customers live and work.”
The partnership underscores Total Wireless's commitment to delivering value beyond connectivity. With 2,000 exclusive stores nationwide, Total Wireless is a fast-growing no-contract provider covered by the Verizon 5G network. The brand offers plans with unlimited data, access to Verizon's 5G Ultra-Wideband network, and prices guaranteed for five years. This initiative also supports the company's community-centric approach, including its Total Spark program, which provides grants to local nonprofits supporting working students.
For more information, customers can visit a local Total Wireless store or the company's website at https://www.totalwireless.com/m/extras/western-union. Western Union's services are also accessible at https://www.westernunion.com.
