XpertDox, a medical coding automation leader, has partnered with Urgent Care Pros to enhance revenue management through advanced artificial intelligence technology. The collaboration focuses on improving medical coding processes across Urgent Care Pros' Southern California clinics. By implementing XpertCoding, the AI-powered solution developed by XpertDox, Urgent Care Pros achieved remarkable operational improvements. According to Terry O'Neil, MD, President of Urgent Care Pros, the implementation resulted in a charge entry lag reduced to under two days, coding-related denials dropping below 2%, and a 20% increase in charge capture.
The partnership addresses critical challenges in medical coding by identifying missing Current Procedural Terminology (CPT) codes, refining International Classification of Diseases (ICD) usage, and minimizing charge entry delays. These enhancements directly contribute to more accurate billing, faster claim submissions, and increased revenue for urgent care facilities. Sameer Ather, MD, PhD, co-founder and CEO of XpertDox, emphasized the company's mission to simplify coding processes and improve return on investment for healthcare providers. The AI technology enables medical professionals to concentrate more on patient care while streamlining administrative tasks.
Urgent Care Pros, established in 2020, operates clinics in Lakewood, Cypress, and Fullerton, committed to delivering high-quality, efficient medical services. The strategic partnership with XpertDox represents a significant technological advancement in healthcare revenue cycle management. This collaboration demonstrates how artificial intelligence can transform operational efficiency in healthcare settings, particularly in urgent care environments where rapid patient turnover and accurate documentation are essential for financial sustainability.
The implementation of XpertCoding at Urgent Care Pros clinics illustrates the tangible benefits of AI integration in medical coding. The reduction in coding-related denials below 2% represents a substantial improvement over industry averages, potentially saving thousands of dollars in lost revenue. The 20% increase in charge capture indicates that previously missed billable services are now being properly documented and coded, directly impacting the bottom line of healthcare providers. These improvements matter because they demonstrate how technology can address persistent challenges in healthcare administration while allowing medical professionals to focus on their primary responsibility: patient care.
The partnership between XpertDox and Urgent Care Pros has broader implications for the healthcare industry as it showcases a successful model for AI implementation in revenue cycle management. As healthcare providers face increasing pressure to maintain financial viability while delivering quality care, such technological solutions become increasingly important. The success in Southern California clinics suggests that similar improvements could be achieved in other healthcare settings, potentially transforming how medical coding and billing are managed across the industry. This matters because efficient revenue cycle management directly impacts healthcare accessibility and sustainability, affecting both providers and patients.
